How do I close my ingogo account?

If you no longer drive a taxi anymore and you no longer have any use for the devices any more, we would appreciate if you let someone from the customer support team know so they can provide you with instructions on how to return the terminal.

 

❗ During COVID-19 our support centres remain closed.  

 

Support Hours  Monday - Friday, 8AM - 4PM (AEST)

Chat with us directly  :  through the Driver app, go to the Chat or Help menu

Chat with us directly  :  through the ingogo Website (located down the bottom right hand corner)

Email  :  support@ingogo.com.au                        

SMS only  :  0477 765 035            This number cannot be called

Accessing online chat or help through your Driver app

Access chat and help