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Driver Help
General
Troubleshooting
Driving with ingogo
Accounts
Where is my payment?
Taking a payment
Getting started with my terminal
Printing issues
Charging my terminal
Finishing my shift
Driver wellbeing
Lost or Damaged equipment
Passenger Help
General FAQs
Payments
Internal Articles
Business Support
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Help Center
Internal Articles
Driver Help
General
Troubleshooting
Driving with ingogo
Accounts
Where is my payment?
Taking a payment
Getting started with my terminal
Printing issues
Charging my terminal
Finishing my shift
Driver wellbeing
Lost or Damaged equipment
Passenger Help
General FAQs
Payments
Internal Articles
Business Support
Internal Articles
Creating A Return Shipment
How to complete an Onsite RA for a driver (Swan)
How to change a drivers payment frequency
How to complete a driver RA (Return Authorisation)
How to complete an Onsite Exchange for a terminal
How to navigate Fleet Hub (driver account)
How to locate a trip taken by a passenger
Non cash surcharges
How to locate the taxi plate a driver used for a trip
Delivery fee refunded ($50.00):
