Verifone VX690 payment terminal fees & charges

Nobody likes excess fees

ingogo does not profit from the fees listed in this article. To minimise fees ensure that you process over $650 through the terminal per month, return the terminal if you no longer want to use it and tell us if you're going on holidays.

Getting your terminal

When you order a Verifone payment terminal through ingogo various fees and charges are applicable.

  • A $49.00 fully refundable security deposit is charged to your elected credit card prior  to receiving an ingogo payment terminal.

    This deposit will be returned to you if the terminal is returned to in full working order within 30 days from the date the terminal is returned.
  • $50 delivery fee. Due to covid-19 limitations we are now distributing the Verifone payment terminal via secure post.
  • $1.10 standard monthly rental rate. Your card is charged the standard rental rate of $1.10 when you collect your Verifone vx690 payment terminal. This is a monthly fee.
  • $1.00 pending authorisation charge. This is to confirm the credit card added in the app is valid. This is a once off fee which is refunded. 

COVID-19

Due to COVID-19 limitations we are now distributing the Verifone payment terminal via secure post.

Monthly Fees

The following monthly fees may be applicable:

  • A $1.10 monthly rental fee will be debited from your elected credit card each month.

    Your billing date commences from the date your payment terminal is collected.

  • A $16.50 Low usage fee If you process less than $650 each month in card present transactions through the terminal, a $16.50 monthly rental fee will be debited from your credit card. This is in addition to the monthly rental fee. 

Going on Holidays?

If you are going on leave let us know. Our customer support team can help you  minimise any excess charges while you are off.

Loss or Stolen Terminal

A lost or stolen payment terminal will incur a replacement fee of $400. This charge minus your terminal deposit will be applied to your credit card in the event the terminal has been deemed lost or stolen. A $20 charge applies to lost or stolen payment terminal chargers.

Please look after your equipment and never leave your terminal unattended in your vehicle.

Damaged Terminal 

If your vx690 terminal has been damaged (including accidental) you will be charged any repair costs that are not covered by warranty, or classified as general wear and tear.

Terminals are assessed by Verifone who will determine if a terminal needs to be repaired and which grade the repairs fall under. See the Schedule of Charges for ingogo Equipment table below.

 


Schedule of Charges for ingogo Equipment 


The table below outlines the fees and charges associated with using ingogo Equipment:

Item

Charge

Recurrence

 

Verifone Vx690 Payment Terminal Rental

$1.10

Monthly

Charged monthly to your nominated credit card.

Verifone Vx690 Payment Terminal Charger Replacement Cost

$20.00

Per Unit

You are entitled to one (1) replacement charger at no cost.  Subsequent replacements will be charged to your nominated credit card.

Verifone Vx690 Payment Terminal Low usage fee

$16.50

Monthly

Applies when monthly turnover of card-present payments falls below $650. This is charged to your nominated credit card.

Verifone Vx690 Payment Terminal Repair (Grade 1)

$65.00

Per incident

Cosmetic Damage- Printer cover, printer rollers, feet.  Charged to your nominated credit card.

Verifone Vx690 Payment Terminal Repair (Grade 2)

$144.00

Per incident

Replacement of external membrane.  Includes damage to LCD, keypad, printer and chassis. Charged to your nominated credit card.

Verifone Vx690 Payment Terminal Repair (Grade 3)

$222.00

Per incident

Replacement of Main board, I/O board, GSM module.  (usually liquid damage).  Charged to your nominated credit card.

Verifone Vx690 Payment Terminal Replacement (Grade 4)

$400.00

Per incident

Lost / Stolen or beyond economical to repair.  Charged to your nominated credit card.