What if I don’t use my ingogo card?

If you stop using your ingogo card you may be charged a maintenance fee.

Maintenance fees of $25 per month can be charged if you do not use the card for more than 14 days.

If there is less than $25 in the card the remaining amount will be deducted as a maintenance fee and the card will be closed to prevent further charges being incurred.

If there is any reason why you are not using the card or the ingogo devices please let us know so we can make note of it.

If you do not notify ingogo of any time off we will be unable to refund any maintenance fees.

For information please visit the Terms and Conditions

Note: if you are charged the $25 fee, you will not be charged the regular $5 fee