What is harassment?

Harassment is any form of behaviour that

  • you do not want
  • offends, humiliates or intimidates you
  • creates a hostile environment.

It's important to understand that if a person finds a particular behaviour offensive, humiliating or intimidating, and it relates to their sex, race, age, gender, cultural background, disability, or beliefs then it is seen to be harassment. This is irrespective of how the harasser or anyone else perceives the behaviour. People may have different ideas about what is offensive, and within reason, it is up to them to define what they find unacceptable.

Anyone can be harassed, including women or men, and people of any age or race.

Harassment may be an ongoing pattern of behaviour, or it may be just a single act. It may be perpetrated by a person in a position of power over the victim, for example, their supervisor at work, or it may occur where there is no power relationship, for example among work colleagues.

Depending on the circumstances, any of the following could be harassment if it relates to a person's sex, race, age etc:

  • material that is displayed in the workplace (for example on a noticeboard), circulated on paper, sent by fax or put in someone's workspace or belongings
  • material put on a computer, sent by email, or put on a website, blog or social networking site
  • verbal abuse or comments
  • offensive jokes
  • offensive gestures
  • ignoring, isolating or segregating a person or group

Sexual harassment

Sexual harassment is unwelcome sexual behaviour, which could make a person feel offended, humiliated or intimidated. It can be physical, verbal or written.

As a taxi driver, you must not engage in sexual harassment of any kind, such as:

  • making comments of a sexual nature to a passenger
  • repeatedly or insistently asking a passenger if they would like to go on a date
  • offering to waive the fare in return for sexual favours.

A complaint of sexual harassment could lead to you having your taxi driver accreditation cancelled and you being taken off the ingogo service.  Proven sexual harassment claims are criminal acts and can lead to a criminal conviction.