What is the driver fund?

The majority of ingogo jobs are placed by passengers using an app.  However we also offer web based booking facilities used by hotels, restaurants or individuals.  When the passenger is a guest, we’re unable to charge them a fee in the event they cancel a job after a driver has accepted.

On all jobs placed by guests, we apply an additional $2.00 service fee that is placed into our Driver Fund. When a guest passenger cancels or isn’t at the pickup location, the cancellation fee is credited to our drivers from this fund.