What you should do in the event of an accident

Some helpful tips if have an accident

In the event of a road accident, one of the most important things to remember is to remain calm – do not panic. Someone’s life could depend on it. The following procedures should be followed:

  • If someone is hurt, call an ambulance.  Give first aid if you are qualified to do so.
  • Call the police if anyone is killed or injured or if there is damage to property other than the vehicles involved or if that damage is over $2,000.
  • If you were carrying out a booking, notify ingogo immediately by calling 1300 008 294.
  • Take the details of anyone involved in the accident.

You must stop after an accident and exchange these details with all other Drivers involved. Remember, it may void your insurance if you admit liability.

There are details which will be required for any insurance claims such as:

  • Names and addresses of any witnesses (including passengers you may have in the taxi);  Registration numbers of any other vehicles involved,
  • names and addresses of the Drivers and names and addresses of the registered Owners of the vehicles;
  • Details of insurers of other vehicles involved;
  • Names or numbers of any police officers who are in attendance;
  • Damage to vehicles;
  • Any other relevant details relating to the accident.

You must stop after an accident and exchange these details with all other Drivers involved. Remember, it may void your insurance if you admit liability

If you are involved in a traffic accident or crash you must act in accordance with Section 61 of the Road Safety Act 1986.

WHAT COULD HAPPEN

WHAT YOU SHOULD DO

If you hit another car or other property but there is no damage.

Stop the taxi.

Exchange details (your name and address, the name and address of the permit holder (taxi operator), the vehicle registration number) with the other driver or, if the other driver is not present, report the crash in person to the nearest police station.

If police are present at the accident, give them your name and address, and the name and address of your taxi operator.

If a car or other property is damaged.

Stop the taxi.

Exchange details with the other driver or, if the other driver is not present, report the crash in person to the nearest police station.

If police are present at the accident, give them your name and address, and the name and address of your taxi operator.

If a person is injured, but not seriously.

Stop the taxi.

If there are no police at the scene of the accident, you must exchange details and provide assistance.

Offer to call an ambulance on emergency phone number 000 (triple zero).

If police are present at the accident, give them your name and address, and the name and address of your taxi operator.

If police are not present report the accident in person to the nearest police station.

If a person is seriously injured.

Stop the taxi.

If there are no police at the scene of the accident, call an ambulance.

Give your details to the injured person or to someone who is with the injured person.

If police are present at the accident, give them your name and address, and the name and address of your taxi operator.

If police are not present report the accident in person to the nearest police station.