Why do I have a charge from ingogo on my statement?

You have a charge from ingogo on your credit card or bank statement and you're not sure why?

ingogo provides taxi drivers with both bookings and a payment terminal.

You may not have booked your taxi through our app but your taxi driver may have used an ingogo payment terminal to process your trips payment. If you got in a taxi at a rank or waved one down on the street they may have used an ingogo terminal to process your payment.

This transaction may appear on your statement as follows:

ingogo Ltd Sydney Payment taken in NSW
ingogo Ltd Port Melbourne Payment taken in VIC
ingogo Ltd Torrensville Payment taken in SA
ingogo Ltd Burswood Payment taken in WA
ingogo Ltd Fortitude Valley Payment taken in QLD
WWW.INGOGO.MOBI TAXI P Paid through the ingogo App


If you would like a copy of your receipt, report a duplicate or fraudulent transaction or want more information about a transaction hit the chat button on the bottom right hand corner of this page. We are here to help.

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