Will I be charged a cancellation fee on all cancelled bookings?

If you cancel more than one hour before the pick up time or before 8pm for an early morning pick up the next day (3am-8am) you will not be automatically charged a cancellation fee.

We will search for a new driver to cover the booking and if we can find a new driver within 10 minutes you will not be charged a cancellation fee.

See When do Cancellation fees apply? for more detail about cancellation fees.