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Rethink and rebuild (Part One)

By Ben Scott on 29/03/2021 11:01:00 PM

When I took on the role of CEO in April, 2020 - not long after we'd made the decision to suspend services as a result of COVID-19 - I never imaged it would be almost a year before Australia's borders were consistently open to interstate travellers, that we'd have crowds in stadiums, that international travel would still be so far away, and that we'd be finally bringing ingogo back online.

The pandemic was incredibly hard on the taxi industry.  With drivers off the road almost entirely, our frontline staff were stood down.  Those that remained talked daily with our drivers struggling to make ends meet, and we weren't able to do much to help, not immediately anyhow.  

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