ingogo | Blog

When I took on the role of CEO in April, 2020 - not long after we'd made the decision to suspend services as a result of COVID-19 - I never imaged it would be almost a year before Australia's borders were consistently open to interstate travellers, that we'd have crowds in stadiums, that international travel would still be so far away, and that we'd be finally bringing ingogo back online.

The pandemic was incredibly hard on the taxi industry.  With drivers off the road almost entirely, our frontline staff were stood down.  Those that remained talked daily with our drivers struggling to make ends meet, and we weren't able to do much to help, not immediately anyhow.  

Christmas has passed and you’ve had more than your fair share of  turkey and ham, but the silly season is far from over. With New Year's Eve (NYE)  just around the corner, things are about to get very busy. NYE presents a great opportunity to work, with thousands of people in and around the city. Navigating these crowds is the key, so we’ve made a list of all the road closures to make your night a little easier.

With the year winding down, the chaos is only just starting to pick up. Christmas is a notoriously busy, even in taxi land. So if you're working this chaotic (wonderful) time of the year, here are our tips to getting through it.

Empowering our passengers and drivers to build better connections and enhance their experiences has been a goal for us at ingogo for some time. Being able to give passengers the ability to favourite drivers when you have a fantastic trip in an ingogo taxi so you can request them again on your next trip or if you have a poor experience,  let us know immediately so we can address the issue.