ingogo | Blog

When I took on the role of CEO in April, 2020 - not long after we'd made the decision to suspend services as a result of COVID-19 - I never imaged it would be almost a year before Australia's borders were consistently open to interstate travellers, that we'd have crowds in stadiums, that international travel would still be so far away, and that we'd be finally bringing ingogo back online.

The pandemic was incredibly hard on the taxi industry.  With drivers off the road almost entirely, our frontline staff were stood down.  Those that remained talked daily with our drivers struggling to make ends meet, and we weren't able to do much to help, not immediately anyhow.  

Technology is making it easier to stay connected with your workforce wherever they happen to be working on any given day.  With everything that's happened around the world, the flexibility to transition a people driven company to remote work was crucial for ingogo. For 12 months now, ingogo has worked without an office, yet our team feel just as connected.   When we entered lockdown, we stayed productive and quickly developed new ways of working.  It was so good, we now work wherever there is power and a good internet connection.  Here's how we did it. 

We have continued to operate over the past two weeks while following the advice of health authorities to ensure that those stuck overseas or interstate could get home, and those of you who rely on us to move around could prepare for tighter restrictions ahead.  Likewise, we wanted to provide every opportunity for our drivers to continue to work while it was deemed safe to do so.