When I took on the role of CEO in April, 2020 - not long after we'd made the decision to suspend services as a result of COVID-19 - I never imaged it would be almost a year before Australia's borders were consistently open to interstate travellers, that we'd have crowds in stadiums, that international travel would still be so far away, and that we'd be finally bringing ingogo back online.
The pandemic was incredibly hard on the taxi industry. With drivers off the road almost entirely, our frontline staff were stood down. Those that remained talked daily with our drivers struggling to make ends meet, and we weren't able to do much to help, not immediately anyhow.
Rethink and rebuild (Part One)
By Ben Scott on 29/03/2021 11:01:00 PM
We work from anywhere.
By Ben Scott on 29/03/2021 8:15:17 PM
Technology is making it easier to stay connected with your workforce wherever they happen to be working on any given day. With everything that's happened around the world, the flexibility to transition a people driven company to remote work was crucial for ingogo. For 12 months now, ingogo has worked without an office, yet our team feel just as connected. When we entered lockdown, we stayed productive and quickly developed new ways of working. It was so good, we now work wherever there is power and a good internet connection. Here's how we did it.
We're helping to flatten the curve
By Ben Scott on 02/04/2020 9:00:00 AM
We have continued to operate over the past two weeks while following the advice of health authorities to ensure that those stuck overseas or interstate could get home, and those of you who rely on us to move around could prepare for tighter restrictions ahead. Likewise, we wanted to provide every opportunity for our drivers to continue to work while it was deemed safe to do so.
A Taxi Driver's Guide to New Years Eve
By Luke Vrkic on 30/12/2019 1:42:00 PM
Christmas has passed and you’ve had more than your fair share of turkey and ham, but the silly season is far from over. With New Year's Eve (NYE) just around the corner, things are about to get very busy. NYE presents a great opportunity to work, with thousands of people in and around the city. Navigating these crowds is the key, so we’ve made a list of all the road closures to make your night a little easier.
A taxi driver's guide to surviving Christmas
By Luke Vrkic on 19/12/2019 11:49:00 AM
With the year winding down, the chaos is only just starting to pick up. Christmas is a notoriously busy, even in taxi land. So if you're working this chaotic (wonderful) time of the year, here are our tips to getting through it.
Say no to surge pricing this New Year's Eve
By Luke Vrkic on 23/12/2018 2:46:43 PM
Picture this: You’ve just welcomed 2019 and after an early morning bite, it’s time to make your way home for a New Year’s Day sleep-in.
It’s a standard scenario, but it also comes with a common problem (which can be very frustrating to try and solve at 3am).
With thousands of people having the same game plan to catch a ride home, you’ll likely be faced with two choices in your quest to get home conveniently and comfortably.
Three tips on how to beat the rush this holiday travel season
By Luke Vrkic on 19/12/2018 2:51:09 PM
If you are one of the lucky ones heading away on an amazing tropical adventure over the holidays, you aren't the only ones! In 2017, Australian residents undertook 9,118,000 outbound international trips. Can you imagine how many were over the holiday period?
3 reasons why you should book a taxi to the airport
By Luke Vrkic on 06/12/2018 9:50:53 AM
Are you about to jet-set on a Christmas holiday, or are you rounding up your last business trip for the year?
Heading to the airport can be a headache. You can spend hours Googling only to find expensive long-term car parking options and coupled with that comes the hassle of dragging 30kg of luggage on and off cramped shuttle buses.
Leave the car at home on your next night out and get home safely
By Luke Vrkic on 01/11/2018 4:29:34 PM
It should go without saying that if you’re going for a celebratory night out, leaving the car at home is the best idea. Not only do you not need to worry about choosing a sober, designated driver (and relying on them to take their role seriously), but you can rest easy without being concerned about finding a parking space, paying parking fees, and potentially vacating the parking station before it closes for the night.
The secret to business trip success: Avoid stress from the get-go
By Luke Vrkic on 19/10/2018 2:27:11 PM
Corporate travel can be stressful at times, but a well-executed venture can secure your company new clients. The logistics of getting from A to B problem-free in an unknown city is almost as complex and time-consuming to plan as a business meeting!