ingogo | Blog

When I took on the role of CEO in April, 2020 - not long after we'd made the decision to suspend services as a result of COVID-19 - I never imaged it would be almost a year before Australia's borders were consistently open to interstate travellers, that we'd have crowds in stadiums, that international travel would still be so far away, and that we'd be finally bringing ingogo back online.

The pandemic was incredibly hard on the taxi industry.  With drivers off the road almost entirely, our frontline staff were stood down.  Those that remained talked daily with our drivers struggling to make ends meet, and we weren't able to do much to help, not immediately anyhow.  

Technology is making it easier to stay connected with your workforce wherever they happen to be working on any given day.  With everything that's happened around the world, the flexibility to transition a people driven company to remote work was crucial for ingogo. For 12 months now, ingogo has worked without an office, yet our team feel just as connected.   When we entered lockdown, we stayed productive and quickly developed new ways of working.  It was so good, we now work wherever there is power and a good internet connection.  Here's how we did it. 

Christmas has passed and you’ve had more than your fair share of  turkey and ham, but the silly season is far from over. With New Year's Eve (NYE)  just around the corner, things are about to get very busy. NYE presents a great opportunity to work, with thousands of people in and around the city. Navigating these crowds is the key, so we’ve made a list of all the road closures to make your night a little easier.

Are you about to jet-set on a Christmas holiday, or are you rounding up your last business trip for the year?

Heading to the airport can be a headache. You can spend hours Googling only to find expensive long-term car parking options and coupled with that comes the hassle of dragging 30kg of luggage on and off cramped shuttle buses.

Corporate travel can be stressful at times, but a well-executed venture can secure your company new clients. The logistics of getting from A to B problem-free in an unknown city is almost as complex and time-consuming to plan as a business meeting!

Do you own a car and live in the city or inner suburbs? With cars being so expensive to run, the chances are you’ve probably considered whether it’s even worth owning one. And with living costs in Australian cities rising faster than the rest of the world, now might be the time to wave goodbye to your wheels. But would you really benefit from not owning a car or would it be a burden?

Last week we started looking at some of the world’s weirdest taxis, and here is the conclusion to that list. In the countries they are used, they aren’t weird at all, but to us in Australia who are used to the basic sedan which represents most taxis in Melbourne, Sydney, Brisbane, Adelaide and Perth, these are a little eye opening to say the least!

Empowering our passengers and drivers to build better connections and enhance their experiences has been a goal for us at ingogo for some time. Being able to give passengers the ability to favourite drivers when you have a fantastic trip in an ingogo taxi so you can request them again on your next trip or if you have a poor experience,  let us know immediately so we can address the issue.

One of the things that makes the ingogo app and service so unique is our commitment to Fixed Fare bookings, which are convenient for both our passengers as well as our drivers.